The Problem That Sparked This Week’s Chronicle A customer recently told us something that perfectly captured a universal workplace frustration: “Our employees are losing so much time just figuring out where everything is.” Their environment had become a digital maze: HR apps on one portalFinance tools elsewhereCRM on a different

1. The Incident (In the Customer’s Voice) “We realized an employee who left last year still had active access… and we found it only because the auditor asked.” This is not an exception — it’s the norm across almost every enterprise. Offboarding is the single most fragile part of the

1. The Modern Problem: Identities Are the New Attack Surface Last week, a customer told us something we’ve been hearing across industries: “We see suspicious logins, privilege misuse, and dormant accounts waking up out of nowhere — but our IAM doesn’t tell us which identity is at risk, what access

1. Introduction: The Problem No One Questions Anymore During a conversation with a large enterprise last week, their IT head said something painfully familiar: “Our users authenticate at least four times — device login, VPN login, SSO login, and then additional authentication inside certain applications. Every layer adds latency, attack

This week a customer told us: We have strong control over our Windows endpoints using GPOs, but our Linux systems are a blind spot. They sit outside centralized administration — every change needs a manual script, and every audit means chasing logs. This is a reality many IT teams quietly

The Challenge: A leading enterprise recently told us — We’ve nailed employee onboarding and access, but contractors and vendors? That’s a black hole. HR doesn’t see them, IT doesn’t manage their devices, and access revocation is hit or miss. We offboard people manually, but months later we still find logins